Shipping policy
SHIPPING POLICY
At VEXIARA, we aim to process and deliver every order as quickly and reliably as possible.
Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.
Processing times do not include weekends or public holidays. You will receive a shipping confirmation email once your order has been dispatched.
Free Shipping
We offer FREE standard shipping on all orders over $59 USD.
For orders below $59 USD, shipping costs will be calculated at checkout based on the destination and available shipping method.
Estimated Shipping Time
United States:
5–10 business days
International:
6–13 business days, depending on the destination
Estimated shipping times begin after the order has been processed and dispatched. Delivery dates are estimates and are not guaranteed.
Shipping times may be affected by public holidays, peak shopping seasons, severe weather, customs processing, carrier delays, or other circumstances outside our control.
Tracking Information
Once your order has shipped, you will receive a confirmation email containing your tracking information.
Please allow some time for the carrier to update the tracking status after your shipping confirmation has been issued.
Lost or Delayed Packages
If your package appears significantly delayed or lost, please contact us at support@wearvexiara.com with your order number and tracking information. Our support team will assist you as quickly as possible.
Incorrect or Incomplete Addresses
Customers are responsible for providing complete and accurate shipping information at checkout.
Please contact us as soon as possible if you notice an error in your shipping address. We cannot guarantee that address changes can be made after an order has been processed or dispatched.
Orders returned because of an incorrect or incomplete address may require an additional shipping fee before they can be reshipped.
Customs and Duties
International orders may be subject to customs duties, taxes, import fees, or other charges imposed by the destination country.
These charges are determined by local authorities and are the responsibility of the customer. VEXIARA does not control or collect these charges.
Business Information
TRANNGU COMMERCE, LLC
2120 Carey Ave
Cheyenne, WY 82001
United States
Email:
support@wearvexiara.com
Business Hours:
Monday–Friday, 9:00 AM–5:00 PM EST
Contact Us
If you have any questions regarding shipping, delivery, or tracking information, please contact us at: